Refund policy

No Returns/Exchanges
Due to the nature of the items all sales are FINAL on purchases once
received. Once a unit has been worn in any way, they are then non-refundable. Wigs are custom in nature and may not be reused by others. We do not accept any returns or exchanges.

In the unlikely case that you do receive a wig with a fault done on our end, we are happy to exchange or refund your purchase. If this is the case you must first email us at crownmewigsco@gmail.com with pictures showing your concern. At that point, we will determine if the request is approved for a refund/exchange. You will have 7 days upon your purchase to contact us with any problems that you see. 

When sending pictures

1. Please show the inside of the wig.
2. Capture the outside/back of the wig. 
3. Show what the issue is with the wig. 

Crown Me Wig Collection does not offer refunds or exchanges if you change your mind, decide that the color or style does not suit you, or if you select the wrong capsize. We strongly suggest that you carefully select your wig purchase. If you do not know your head measurements please refer to the guide that we provide.

All sale and discounted items are considered final sale and will not be eligible for a refund or exchange. 

If you have any issues or concerns, please contact us. You can always contact us for any return question at crownmewigsco@gmail.com.

 

**Crown Me Wig Collection is not responsible for any damage done to
your unit after it has been shipped to you and is no longer in our care. Meaning if you allow someone other than CMWC to cut, color, or do any other service to your wig and they damage it in any way we are not obligated to repair or
replace the unit. We highly recommend that you seek out a trusted local professional hairstylist in your area.

 

ALL WIGS, BUNDLES AND CLOSURES ARE FINAL SALE.